Computer Repair

Jacob's CHAOS is here to meet all of your computer repair needs. We work on all brands of computers, including Macs. Whether you have a desktop or a laptop, we are ready to repair your computer for you.

Most computer repairs can be performed in the convenience of your home or office, but you are always welcome to drop your computer off for repair as well. Our current drop off location is Reliance Tax Accounting located at 10900 Forest Dr. Anchorage, AK. We have shared an office with Reliance Tax Accounting since 2001.

If you would like to try a few things before you have a technician repair your computer, here are a few common things to try.

If you computer will not boot up:

• Up plug all peripherals from your computer. (e.g. scanners, printer, external hard drives) If one of these devices has gone bad, it can in some cases, prevent your computer from booting up. If your computer boots up with only the keyboard, mouse, power cord, and monitor plugged in, reconnect the other devices one at a time to see which of the devices is keeping the computer from booting. Once you know which device is causing the problem, have it repaired or replaced.
• Your computer may boot up in to safe made and allow you to repair it. When the computer starts to boot up, tap the "F8" key about once per second. You should be given a text screen with boot options. Use the arrow keys to select "Safe Mode", Press enter. If the computer boots up, you can look in the computers error logs to see if a program or device is listing any problems. To get to the error logs, right click on "My Computer" (Windows XP) or "Computer" (Vista). Select "Manage" from the pop up menu. Click "Event Viewer". As you look at the events or entries in the log files, the most recent entries are usually at the top. Double clicking an event will give you more information about that event. Events marked with a red circle and an exclamation point indicate a critical error. One of these events may help you see what needs to be repaired in your computer.

If your computer will not power on at all:

• Check to make sure that all power connections are firmly plugged in. If you are using a surge protector, try plugging the computer directly into the wall socket to make sure that the surge protector doesn't need to be repaired or replaced.

If you have problems a in a program:

• Try rebooting or restarting the computer. Many times the computer does not need to be repaired, just restarted. It is only a temporary problem.

If you would like some trouble shooting advice more specific to your computers problems, give us a call at (907)929-4999. If we can help you repair your computer over the phone in a few minutes time we will be happy to do so.

We support DOS, Windows, Linux, FreeBSD, and Mac OS based systems. If you have another operating system we will be happy to take a look at it for you. Other operating systems that we have serviced or repaired in the past include CM/P (the predecessor to DOS) and Novel Netware.

Projects may be billed by contract or an hourly rate of $85.00 per hour. Long term hourly contracts are also available. For more information please give me a call (907)929-4999 or e-mail me Jacob@JacobsCHAOS.com